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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All E'LTEX products

The group "New Technologies" offers for review the products of the plant E'LTEX: protection stations, telemetry systems, controllers, uninterruptible power supply units, video surveillance systems
  • Protection stations E'LTEX
    Protection stations
    TVERTSA 900 | 3000 | CM , etc .
  • Controllers and modems E'LTEX
    Controllers and modems
    KITP-01, KITP-02, Tvertsa-TM, etc.
  • Telemetry systems E'LTEX
    Telemetry systems
    Systems with KITP-01, KITP-02, etc.
  • Uninterruptible power supply units E'LTEX
    Uninterruptible power supply units
    BBP-15, BBP-20, BBP-20M, etc.
  • Video servers E'LTEX
    Video servers
    Trawl 31, Trawl 5.1, Trawl 5.0, etc.
  • Video recorders and robots E'LTEX
    Video recorders and robots
    SRX 1, SRX 3, M5 Pb Trawl, etc.
  • Tracking systems E'LTEX
    Tracking systems
    Trawl Parking 2, NETCore, etc.
  • Sensors E'LTEX
    Sensors
    OPTIMA-01, etc.

NEW TECHNOLOGIES GROUP

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